§ 61.46. Customer education and information program.
(a) A steam utility shall initiate and maintain, on a continuing basis, a satisfactory program for customer education and information designed to assist its customers and appropriate governmental organizations to recognize steam emergency conditions and situations and to notify the steam utility of those emergency situations.
(b) The program and the media used must be as comprehensive as necessary to reach all customers.
(c) During January of each year, a steam utility shall file with the Commissions Secretary and the Pipeline Safety Division a current description of its customer education and information program, including a detailed statement of the means of its implementation and samples of all descriptive literature and other educational aids.
The provisions of this § 61.46 issued under the Public Utility Code, 66 Pa.C.S. § § 501 and 1501.
The provisions of this § 61.46 adopted December 1, 2017, effective December 2, 2017, 47 Pa.B. 7314.
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