Pennsylvania Code & Bulletin

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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 52 Pa.B. 1354 (February 26, 2022).

52 Pa. Code § 63.94. Coin telephone requirements.

§ 63.94. Coin telephone requirements.

 (a)  A coin telephone shall be registered with the Federal Communications Commission when required under 47 CFR Part 68 (relating to the connection of terminal equipment to the telephone network).

 (b)  A coin telephone shall provide a dial tone without the insertion of a coin to permit access to the operator. A coin telephone shall comply with the Americans With Disabilities Act Accessibility Guidelines for Buildings and Facilities (ADAAG) usability standards where compliance with usability standards is required by the Americans With Disabilities Act of 1990 (ADA). It shall provide call completion for 911 service if available, access to telecommunication relay services, and per-call blocking of any caller identification service when the caller initiates the blocking service by dialing *67. As an alternative to the per-call blocking service, the coin telephone shall offer callers free operator service to block caller identification.

 (c)  A coin telephone shall be capable of accepting and registering mickels, dimes and quarters for the payment of applicable charges for local exchange, message toll and other services.

 (d)  Coin telephones shall provide message toll service. The coin telephone shall be capable of completion of toll free numbers without the payment of a coin, that is, either without the insertion of a coin or with the return of the coin inserted.

 (e)  No more than one coin telephone may be connected to a single coin telephone access line. If a noncoin extension telephone is connected to the line, the instruments shall be wired so as to disconnect the extension telephone when the coin telephone hand set is off the hook.

 (f)  A local exchange carrier shall provide access lines to a payphone service provider. The payphone service provider shall be responsible for charges properly attributable to the installation, connection and use of the line. The charges may not include a charge for unpublished numbers for coin telephone listings. The charges may include the following:

   (1)  Nonrecurring installation charges.

   (2)  Connection and reconnection charges.

   (3)  Service call charges.

   (4)  Recurring monthly flat rate and measured-metered charges.

   (5)  Directory assistance charges.

   (6)  Improperly or erroneously accepted collect message toll charges, third number billing charges and credit card billing charges unless the nonpublic utility is paying a charge to the local exchange carrier for screening calls.

 (g)  A coin telephone shall display instructions and notices which are prominently posted on, or in the immediate vicinity of, the coin telephone clearly stating the following:

   (1)  The charge for local coin calls and dialing instructions to obtain rates for other types of calls.

   (2)  The name, address and telephone number of the owner, lessee or supplier of the telephone.

   (3)  Dialing and other instructions applicable to the use of the coin telephone.

   (4)  The telephone number of the coin telephone.

   (5)  Notice that the coin telephone provides one-way service only, if applicable.

   (6)  Notice of the per-call blocking option by dialing *67 or, as an alternative, free operator service to block any caller identification service.

   (7)  The procedure for registering service complaints and obtaining refunds.

 (h)  A coin telephone may not be connected to a type of line other than a payphone service provider access line. Existing connections using business or residential access lines shall be converted by the local exchange carrier to utilize payphone service provider access lines. Each local exchange carrier shall maintain provisions in its tariff providing for payphone service provider access line service offerings. Through these tariff provisions, each local exchange carrier shall offer payphone service provider access lines and associated optional features to all payphone service providers on a nondiscriminatory basis.


   The provisions of this §  63.94 issued under the Public Utility Code, 66 Pa.C.S. § §  501, 504—506, 1301—1325, 1501—1511 and 2911—2915.


   The provisions of this §  63.94 adopted August 26, 1988, effective August 27, 1988, 18 Pa.B. 3810; amended June 10, 1994, effective June 11, 1994, 24 Pa.B. 2922; amended July 17, 1998, effective July 18, 1998, 28 Pa.B. 3394. Immediately preceding text appears at serial pages (205916) to (205918).

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