Pennsylvania Code
Pennsylvania Code & Bulletin
COMMONWEALTH OF PENNSYLVANIA

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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 54 Pa.B. 488 (January 27, 2024).

55 Pa. Code § 5230.43. Complaints.

§ 5230.43. Complaints.

 (a)  The PRS agency shall have written policies and procedures for filing and resolving complaints.

 (b)  A PRS agency shall give verbal and written notice to an individual upon admission to the service, explaining complaint policies and procedures.

 (c)  A PRS agency shall offer assistance to an individual as needed to file a complaint.


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