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PA Bulletin, Doc. No. 99-616

STATEMENTS OF POLICY

Title 52--PUBLIC UTILITIES

PENNSYLVANIA PUBLIC UTILITY COMMISSION

[52 PA. CODE CH. 69]

[29 Pa.B. 2034]

[M-900239]

Operation of the Telecommunications Relay Service System and Relay Service Fund

   The Pennsylvania Public Utility Commission (Commission) on January 14, 1999, adopted through Vice Chairperson Bloom's motion a final policy statement intended to clarify the Commission's present view on the proper operation of the Pennsylvania Telecommunications Relay Service and the corresponding Relay Service Fund. The contact person is Andrew Tubbs, Law Bureau, (717) 787-2871.

   Commissioners Present: John M. Quain, Chairperson; Robert K. Bloom, Vice Chairperson; David W. Rolka; Nora Mead Brownell; Aaron Wilson, Jr.

Public Meeting held
January 14, 1999

   Operation of the Telecommunications Relay Service System and Relay Service Fund; Doc. No. M-900239

Policy Statement

By the Commission:

   Under section 501 of the Pennsylvania Public Utility Code, 66 Pa.C.S. § 501, the Commission adopts this policy statement to clarify the Commission's present view on the proper operation of the Pennsylvania Telecommunications Relay Service (TRS) and the corresponding Relay Service Fund (Fund). The TRS system was implemented to assist people with hearing or speech, or both, disabilities and is funded by the collection of a monthly end-user billing surcharge based on access lines. These moneys are collected by Pennsylvania's Incumbent Local Exchange Carriers (ILEC) and Competitive Local Exchange Carriers (CLEC) and submitted to the Fund. This policy statement stems from the difficulties identified by the Commission in the Fund receiving timely remittance of these moneys and the lack of cooperation from some companies in submitting the documentation required to conduct the annual audit of the Fund.

   This policy statement is based upon the findings contained in the third audit report submitted to the Commission by the Bureau of Audits. The Commission recognizes the importance of the TRS service and the benefits received by the people of this Commonwealth. To that end, this policy statement is intended to ensure that the TRS service and the Fund operate in such a way as to maximize these benefits. This can only be achieved through the timely collection and remittance of revenues received by ILECs and CLECs to the Fund. The failure of a company to remit these revenues to the Fund according to the schedule set forth in the Commission's prior orders results in a loss of earnings. It is the Commission's intent to collect lost earnings from those companies which fail to timely remit revenues.

   To further ensure the successful operation of the Fund, the Commission has directed the Bureau of Audits to conduct annual audits. The annual audits rely on the companies to timely file an annual tracking report as set forth in Doc. M-900239, entitled ''Pennsylvania Telecommunications Relay Services,'' and to adhere to the duties set forth in the Pennsylvania Public Utility Code, 66 Pa.C.S. § 506, in cooperating with the Commission's Bureau of Fixed Utility Services and the Bureau of Audits in completing the annual audits. The annual audits are essential to the successful operation of the TRS program. The audit process ensures that the ILECs and CLECs comply with all State and Federal requirements and also serve to guarantee that the Fund receives proper funding from the end-user surcharge. By securing the requisite funding levels, the Commission may avoid increasing the surcharge rates to all companies.

   Accordingly, under section 501 of the Public Utility Code, and the Commonwealth Documents Law (45 P. S. §§ 1201 and 1202), and the regulations promulgated thereunder in 1 Pa. Code §§ 7.1--7.5, we adopt the policy statement in the manner set forth in Annex A; Therefore,

   It Is Ordered That:

   1.  The regulations of the Commission, 52 Pa. Code Chapter 69, are amended by adding §§ 69.511--69.513 to read as set forth in Annex A to this order, is hereby adopted.

   2.  The Secretary shall certify the order and Annex A and deposit them with the Legislative Reference Bureau for publication in the Pennsylvania Bulletin.

   3.  The Secretary shall submit this order and Annex A to the Governor's Budget Office for review of fiscal impact.

   4.  This Policy Statement shall be effective upon publication in the Pennsylvania Bulletin.

   5.  Alternate formats of this document are available to persons with disabilities and may be obtained by contacting Sherri DelBiondo, Regulatory Coordinator, at (717) 772-4597.

JAMES J. MCNULTY,   
Secretary

   Fiscal Note:  57-202. No fiscal impact; (8) recommends adoption.

   Auditor's Report on the Telecommunications Relay Service Program for the 24 Month Period Ended April 30, 1997

Public Meeting
January 14, 1999
JAN-1999-A-22
Doc. No. D-97S019

Motion of Vice Chairperson Robert K. Bloom

   On May 24, 1990, the Commission granted the approval of the implementation of the Pennsylvania Telecommunications Relay Service1 (TRS) system for people with hearing and/or speech disabilities. A Relay Service Fund (Fund) was established which derives its moneys from a monthly end-user billing surcharge based on access lines. These moneys are collected by Pennsylvania's Local Exchange Carriers and submitted to the Fund.

   On September 3, 1992, the Commission, inter alia, directed the Bureau of Audits to conduct an annual audit of the activity of the TRS. Before us for consideration is the result of the third such audit which covers the two 12 month periods ending April 30, 1996, and April 30, 1997.

   After a review of the Bureau of Audits Public Meeting Report, I would note the following concerns. First, it appears that companies are not promptly paying their monthly payment. As stated in our September 3, 1992, order, these payments are due to the Fund Administrator (now First Union Bank) by the 20th of each month for the revenues collected during the prior month.

   Secondly, it appears that companies are not providing the annual tracking report to the Bureau of Fixed Utility Services on a timely basis. As stated in our September 3, 1992, order, the companies should submit the annual tracking reports by April 30th of each year. This effectively would include revenues actually collected during the prior 12 month period of April through March.

   Thirdly, it appears that some companies are not cooperating with the Bureau of Audits regarding annual audits and follow up information. As stated in our September 3, 1992, order, in order to ensure that the Company is complying with all State and Federal requirements, including accounting, the Bureau of Audits is required to conduct an annual audit of the TRS Program. In addition, under 66 Pa.C.S. § 506 in the performance of such duties a company is required to provide access to its books, records, and documents to duly authorized representatives.

   Finally, the Bureau of Audits is recommending that there be an assessment to reimburse the TRS Fund for lost earnings. Specifically, Bell Atlantic-Pa., Inc. has voluntarily reimbursed the TRS Fund $34,759 for lost earnings since Bell was not timely in submitting its payment to the Fund. Equity requires that any company that does not submit its payments on a timely basis should reimburse the Fund for lost earnings. Without such a reimbursement, the Fund will require increases in the surcharge rates to all companies to meet the full financial needs of the TRS Program.

   It is appropriate for the Commission to issue a Policy Statement which sets forth our present view of the TRS Fund and the obligations of the companies.

Therefore, I Move That:

   1.  The Law Bureau prepare a Policy Statement which sets forth the Commission's present view of the TRS Fund and the obligations of the companies.

ROBERT K. BLOOM,   
Vice Chairperson

Annex A

TITLE 52.  PUBLIC UTILITIES

PART I.  PUBLIC UTILITY COMMISSION

Subpart C.  FIXED SERVICE UTILITIES

CHAPTER 69.  GENERAL ORDERS, POLICY STATEMENTS AND GUIDELINES ON FIXED UTILITIES

OPERATION OF THE TELECOMMUNICATIONS RELAY SERVICE SYSTEM AND RELAY SERVICE FUND--STATEMENT OF POLICY

§ 69.511.  General.

   (a)  On May 24, 1990, at Docket M-900239, entitled ''Pennsylvania Telecommunications Relay Services,'' the Commission granted approval of the implementation of the Pennsylvania Telecommunications Relay Service (TRS) for people with hearing or speech, or both, disabilities. A Relay Service Fund (Fund) was established to recover charges associated with the operation of the TRS. The Commission established a mechanism to adequately compensate the Fund through a monthly end-user billing surcharge, based on access lines, collected by Pennsylvania's Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs). These revenues are to be remitted on a monthly basis.

   (b)  To effectively monitor and evaluate the revenue data, the Commission established a tracking schedule for the filing of tracking reports. All ILECs and CLECs are required to file an Annual Tracking Report and an Annual Access Line Summary Report by April 30th. These reports require that the ILECs and CLECs break out the requisite data consistent with the current report forms. Further, the Annual Tracking Report requires that the data be broken out on a monthly basis beginning with April of the previous year and ending with March of the current year. The surcharge revenue collections data for each month includes the actual surcharge revenues collected from a company's end-users that month and remitted to the Fund by the 20th of the following month. The Commission directed the Bureau of Audits to conduct an annual audit of the TRS in its order dated September 3, 1992.

§ 69.512.  Timely remittance of revenues.

   (a)  Under existing Commission Orders, Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs) which collect revenues owed to the Relay Service Fund (Fund) are to remit these revenues to the Fund by the 20th of each month for revenues collected during the prior month. Delays in remitting revenues to the Fund result in lost earnings. The Commission intends to ensure that the Fund is properly funded through a reimbursement by the companies which fail to timely remit revenues.

   (b)  To properly reimburse the Fund, each company which is late in remitting surcharge revenues will be required to calculate for lost earnings based upon the base rate on corporate loans posted by at least 75% of the Nation's 30 largest banks, also known as the ''prime rate,'' beginning at the date of the occurrence of the error and continue until the revenues are properly remitted to the Fund.

§ 69.513.  Filing of Telecommunications Relay Service (TRS) reports.

   (a)  Annual tracking report. Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs) are currently required to submit an Annual Tracking Report to the Bureau of Fixed Utility Services by April 30th which delineates the monthly revenues collected based upon the number of each companies' access lines. A company's failure to submit its Annual Tracking Report by April 30th impairs the Bureau of Audits' ability to complete the required annual audit of the Fund. The Annual Tracking Reports effectively include revenues actually collected during the prior 12-month period. The timely filing of the tracking reports is essential to avoid underfunding the Relay Service Fund (Fund) by the surcharge revenue and related investment income which the revenues would have earned.

   (b)  Annual Access Line Summary Report. ILECs and CLECs are currently required to submit an Annual Access Line Summary Report to the Bureau of Fixed Utility Services by April 30th detailing each company's access line count. A company's failure to submit its Annual Access Line Summary Report or to correctly report its access line information, impairs the ability of the Bureau of Fixed Utility Services to establish the proper TRS surcharge rates. The receipt of a timely and correct Annual Access Line Summary Report is essential to avoid underfunding the TRS Fund.

   (c)  An ILEC or CLEC which fails to timely remit an Annual Tracking Report may need to reimburse the Fund under § 69.512 (relating to timely remittance of revenues). The Commission may also utilize all available remedies to ensure reporting and remittance compliance including fines and the revocation of Certificates of Public Convenience.

[Pa.B. Doc. No. 99-616. Filed for public inspection April 16, 1999, 9:00 a.m.]

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1  Docket M-900239



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