§ 11.16. Reporting of unusual incidents.
(a) Written policies and procedures on the prevention, recording, reporting, investigation and management of unusual incidents which occur at the center shall be developed and kept at the center. Procedures for reporting unusual incidents shall be in compliance with confidentiality laws.
(b) The responsible party, the client’s family, if appropriate, and the residential services provider, if applicable, shall be immediately notified in the event of an unusual incident relating to a client.
(c) In cases of abuse or suspected abuse, an incident involving a fire department, or circumstances requiring police action, within 24 hours after an unusual incident occurs but not later than the next working day, the center operator shall orally notify the following:
(1) The Department.
(2) The funding agency when the services of the client involved in the unusual incident are being publicly funded.
(3) The mental health and mental retardation program of the county in which the center is located if the client involved in the unusual incident has mental illness or mental retardation.
(d) Within 3 working days after an unusual incident occurs, the center operator shall conduct an investigation of the unusual incident and complete and send copies of an unusual incident report on a form specified by the Department to the following:
(1) The Department.
(2) The funding agency when the services of the client involved in the unusual incident are being publicly funded.
(3) The mental health and mental retardation program of the county in which the center is located if the client involved in the unusual incident has mental illness or mental retardation.
(e) A copy of an unusual incident report relating to an individual client shall be kept in the client’s record.
(f) A copy of unusual incident report related to the center itself, such as one involving a fire department, shall be kept in the center’s records for at least 4 years or until any audit or litigation is resolved.
Cross References This section cited in 6 Pa. Code § 11.13 (relating to administration and organization); 6 Pa. Code § 11.105 (relating to review and revision of individual care plan); 6 Pa. Code § 11.107 (relating to copies of individual care plan); 6 Pa. Code § 11.197 (relating to access); and 6 Pa. Code § 11.212 (relating to applicability).
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