Pennsylvania Code & Bulletin

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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 53 Pa.B. 7346 (November 25, 2023).

6 Pa. Code § 15.95. Case management.

§ 15.95. Case management.

 (a)  Coordination of services. The protective services caseworker is responsible for coordination of sources of services being provided to the older adult who needs protective services. The caseworker shall also take reasonable steps to assure that services necessary to achieve the goals in the service plan are being provided.

 (b)  Case records. A separate record shall be established to contain information on protective services cases. The protective service case record on an older adult shall be separated from other records maintained by the agency on that older adult. Confidentiality of the protective services case record shall be maintained by the agency as set forth in § §  15.101—15.105 (relating to confidentiality). The protective services case record includes the following:

   (1)  The report of a need for protective services.

   (2)  The record of investigation.

   (3)  The written findings of the assessment.

   (4)  The service plan.

   (5)  Notes of contact with the older adult and others involved with the case.

   (6)  Court documents—for example, petitions, orders and the like.

   (7)  Letters of notification—abused and abuser.

 (c)  Reassessment. Reassessment shall be done for protective service clients.

   (1)  Reassessment shall be written in the standardized format established by the Department.

   (2)  Reassessment shall be done before a protective services case is terminated, transferred, it is the agency’s judgment that a reassessment is appropriate or the older adult’s condition has changed.


   The provisions of this §  15.95 amended May 17, 2002, effective May 18, 2002, 32 Pa.B. 2412. Immediately preceding text appears at serial page (228919).

Cross References

   This section cited in 6 Pa. Code §  15.113 (relating to time limitation on service purchases).

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