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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 54 Pa.B. 488 (January 27, 2024).

31 Pa. Code § 115.9. Additional consumer protections.

§ 115.9. Additional consumer protections.

 A public adjuster shall:

   (1)  Notify the insurer, within 5 business days of the execution date of the contract, of the public adjuster’s representation to facilitate the processing of claims.

   (2)  Communicate in writing, to the insured, within 5 business days, all settlement offers from an insurer so that the insured is made aware of all the options.

   (3)  Reply to written communications from an insurer, with respect to a claim, in writing within 5 business days, only if the communication from the insurer requires a response.


   The provisions of this §  115.9 issued under sections 206, 506, 1501 and 1502 of The Administrative Code of 1929 (71 P. S. § §  66, 186, 411 and 412); and the act of December 20, 1983 (P. L. 260, No. 72) (63 P. S. § §  1601—1608).


   The provisions of this §  115.9 adopted January 17, 2003, effective January 18, 2003, 33 Pa.B. 346.

Cross References

   This section cited in 31 Pa. Code §  115.11 (relating to examination requirement; and 31 Pa. Code §  115.16 (relating to general application requirements).

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