Pennsylvania Code & Bulletin

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The Pennsylvania Code website reflects the Pennsylvania Code changes effective through 54 Pa.B. 1806 (March 30, 2024).

55 Pa. Code § 52.21. Staff training.

§ 52.21. Staff training.

 (a)  A provider shall meet the training requirements necessary to maintain appropriate licensure or certification, or both, in addition to meeting the training requirements of this chapter.

 (b)  Prior to providing a service to a participant, a staff member shall be trained on how to provide the service in accordance with the participant’s service plan.

 (c)  A provider shall maintain documentation for the following:

   (1)  Staff member attendance at trainings.

   (2)  Content of trainings.

 (d)  A provider shall implement standard annual training for staff members providing services which contains at least the following:

   (1)  Prevention of abuse and exploitation of participants.

   (2)  Reporting critical incidents.

   (3)  Participant complaint resolution.

   (4)  Department-issued policies and procedures.

   (5)  Provider’s quality management plan.

   (6)  Fraud and financial abuse prevention.

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