§ 1112a.17. RAM clear.
(a) When a terminal operator becomes aware of a nonresponsive video gaming terminals, and communication between the video gaming terminals and the central control computer cannot be re-established, the terminal operator shall immediately notify the Department’s operator of the central control computer and the Bureau of Casino Compliance. The terminal operator may not do a RAM clear on the affected video gaming terminals or associated equipment until the information on the financial meters has been accurately recorded and provided to the Bureau of Casino Compliance.
(b) For planned RAM clears, the terminal operator shall provide notice to the Department’s operator of the central control computer and the Bureau of Casino Compliance at least 48 hours prior to the scheduled RAM clear. A second notice shall be provided to the Department’s operator of the central control computer and the Bureau of Casino Compliance immediately prior to actually conducting the RAM clear.
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